Swim Clo Aquatics requires a minimum of two weeks (14 days) notice before the first day of program for any cancellations. Up until this point, we will gladly issue a credit to your Swim Clo account for the full amount, minus the admin fee. Any cancellation requests received with less than 14 days notice before the first day of program will unfortunately not be accepted as we have a zero cancellation policy beyond the 14 day period. There are no refunds for missed days due to changed work or vacation schedules, sick days, or other non-emergency reasons.