LANGLEY

Hi Valued Langley Clients,

We are reaching out with Important Fall reminders:

  1. Please see below friendly reminders for your Fall lessons starting this Tuesday, September 5 to Thursday, December 21:
    a)   Please make sure you bring into your first lesson, your child's Report Card and Information Page, you can find the Information Page along with directions to the pool, closure dates etc.. here: http://www.swimclo.com/fall-2017-session-info. Please note even if you are a returning family you must fill out a new information page.
    b)   If you are unsure of your lesson time please login to the parent portal here to check: https://app3.jackrabbitclass.com/portal/ppLogin.asp?id=524946.
    c)   As change room doors are permanently locked, we suggest if you are wanting to make the most out of every minute of the lesson it is best to have your child come with bathing suit on and use the washroom available before the lesson if needed. The washroom is on the hotel main entrance level next to the "Gardenia Function room". This can be accessed when you walk through the main entrance, make a right turn and proceed down the hallway. Once ready for your lesson proceed to the pool on the lower level and wait for the change room door to open with your child already in bathing suit with goggles on their head and flippers in their hands.
    d)   After escorting your into child to the change room, and helping them shower please leave so that your child and their classmates can get the most out of the lesson. In accordance with hotel policy, we ask that no parents stay on the pool deck, in the change room or in the lobby area outside the pool during lessons. You will be invited to view our classes during the open house (dates to be announced) which will be during the last 20 minutes of your regular scheduled lesson. You are welcome to sit quietly in the "Great Room" which when entering the hotel is directly in front you on the main floor.
    e)   As a safety precaution please note before and after your lesson your child's safety is your responsibility, please keep your children within arm's reach as the pool is a dangerous place for unsupervised children. Outside of your lesson time our coaches do not assume responsibility for your child as they may not be in the pool area or may be preoccupied with other classes. At the Langley school there are no safety doors between the change room and the pool area so this is especially important.
    f) Please refrain from eating in the changerooms.
    g) Notification of cancellations and important information pertaining to your lessons is via text message.
    Click here if you have any questions.

SOUTH SURREY

Hi Valued South Surrey Clients,

We are reaching out with Important Fall reminders:

  1. Please see below friendly reminders for your Fall lessons starting this Tuesday, September 5 to Thursday, December 21:
    a)   Please make sure you bring into your first lesson, your child's Report Card and Information Page, you can find the Information Page along with directions to the pool here, closure dates etc: http://www.swimclo.com/fall-2017-session-info. Please note even if you are a returning family you must fill out a new information page.
    b)   If you are unsure of your lesson time please login to the parent portal here to check:https://app3.jackrabbitclass.com/portal/ppLogin.asp?id=524946.
    c)   As per Swim Clo policies and procedures you are not permitted to view classes in the fitness room window at any time, as it comprises our contract with the hotel. You will be invited to view our classes during the open house (dates to be announced) which will be during the last 20 minutes of your regular scheduled lesson.
    d) After escorting your child to the pool deck door, please leave so that your child and their classmates can get the most out of the lesson. In accordance with hotel policy, the hotel prefers that no parents stay on the pool deck or in the change room. Furthermore, in order to offer the highest quality lessons and to ensure that children aren't distracted during their lessons, Swim Clo asks that parents understand that we do not allow parents on the pool deck.
    e)   As a safety precaution please note before and after your lesson your child's safety is your responsibility, please keep your children within arm's reach as the pool is a dangerous place for unsupervised children. Outside of your lesson time our coaches do not assume responsibility for your child as they may not be in the pool area or may be preoccupied with other classes.
    f) Notification of cancellations and important information pertaining to your lessons is via text message.
    Click here if you have any questions.

CLOVERDALE

Hi Valued Cloverdale Clients,

We are reaching out with Important Fall reminders:

  1. Please see below friendly reminders for your Fall lessons starting this Tuesday, September 5 to Thursday, December 21:
    a)     Please make sure you bring into your first lesson, your child's Report Card and Information Page, you can find the Information Page along with directions to the pool, closure dates here: http://www.swimclo.com/fall-2017-session-info. Please note even if you are a returning family you must fill out a new information page.
    b)     If you are unsure of your lesson time please login to the parent portal here to check:https://app3.jackrabbitclass.com/portal/ppLogin.asp?id=524946.
    c)     As change room doors are permanently locked, we suggest if you are wanting to make the most out of every minute of the lesson it is best to have your child come with bathing suit on. Ideally your child will be washroomed and ready in bathing suit with goggles on their head and flippers in their hands when the door opens.  Then they will only need to take a quick rinse.  Please note after the lesson you will have access to the changerooms to shower, washroom and change your child.
    d)     After escorting your child to the pool deck door, please leave so that your child and their classmates can get the most out of the lesson. In accordance with hotel policy, the hotel prefers that no parents stay on the pool deck, in the changeroom or that they don’t stand in the circular window in the lobby that looks into the pool area. Furthermore, in order to offer the highest quality lessons and to ensure that children aren't distracted during their lessons, Swim Clo asks that parents understand that we do not allow parents on the pool deck nor do we permit them to watch from the window in the Lobby. You are  welcome to sit in the hotel restaurant which when entering the hotel is to the left or you are welcome to leave. You will be invited to view our classes during the open house (dates to be announced) which will be during the last 20 minutes of your regular scheduled lesson.
    e)     As a safety precaution please note before and after your lesson your child's safety is your responsibility, please keep your children within arm's reach as the pool is a dangerous place for unsupervised children. Outside of your lesson time our coaches do not assume responsibility for your child as they may not be in the pool area or may be preoccupied with other classes.
    f) Notification of cancellations and important information pertaining to your lessons is via text message.
    Click here if you have any questions.

TSAWWASSEN

Hi Valued Tsawwassen Clients,

We are reaching out with Important Fall reminders:

  1. Please see below friendly reminders for your Fall lessons starting this Tuesday, September 5 to Thursday, December 21:  
    a)  Please make sure you bring into your first lesson, your child's Report Card and Information Page, you can find the Information Page along with directions to the pool and closure dates here: http://www.swimclo.com/fall-2017-session-info. Please note even if you are a returning family you must fill out a new information page.
    b)  If you are unsure of your lesson time please login to the parent portal here to check:https://app3.jackrabbitclass.com/portal/ppLogin.asp?id=524946.
    c)  As change room doors are permanently locked, we suggest if you are wanting to make the most out of every minute of the lesson it is best to have your child use the washroom in the lobby before the lesson and then wait for the change room door to open with your child already in bathing suit with goggles on their head and flippers in their hands.
    d)  Escort your children to and from the pool quietly, keeping children at arm's length and reminding them to keep quiet and not run. This is also true for the change room ("inside voices please").
    e) After escorting your child to the pool deck door, please leave so that your child and their classmates can get the most out of the lesson. In accordance with hotel policy, the hotel prefers that no parents stay on the pool deck or in the change room. Furthermore, in order to offer the highest quality lessons and to ensure that children aren't distracted during their lessons, Swim Clo asks that parents understand that we do not allow parents on the pool deck. You will be invited to view our classes during the open house (dates to be announced) which will be during the last 20 minutes of your regular scheduled lesson.
    f)  As a safety precaution please note before and after your lesson your child's safety is your responsibility, please keep your children within arm's reach as the pool is a dangerous place for unsupervised children. Outside of your lesson time our coaches do not assume responsibility for your child as they may not be in the pool area or may be preoccupied with other classes.
    g) Notification of cancellations and important information pertaining to your lessons is via text message, please reply to this email if you wish to opt out of text message notifications.
    Click here if you have any questions.

VANCOUVER

Hi Valued Vancouver Clients,

We are reaching out with Important Fall reminders:

  1. Please see below friendly reminders for your Fall lessons starting this Tuesday, September 5 to Thursday, December 21:  
    a)     Please make sure you bring into your first lesson, your child's Report Card and Information Page, you can find the Information Page along with directions to the pool here, closures etc: http://www.swimclo.com/fall-2017-session-info. Please note even if you are a returning family you must fill out a new information page.
    b)     If you are unsure of your lesson time please login to the parent portal here to check:https://app3.jackrabbitclass.com/portal/ppLogin.asp?id=524946.
    c)     As change room doors are permanently locked, we suggest if you are wanting to make the most out of every minute of the lesson it is best to have your child use the washroom in the lobby before the lesson and then wait for the change room door to open with your child already in bathing suit with goggles on their head and flippers in their hands.
    d)     If you are just dropping off your child for their lesson and leaving within 10 minutes please note there is a free 15 minute drop off spot in the underground parking off Comox street that you can use for drop off and pick up. To find the spot come down into the underground and take your first left and the spot will be on your left. FYI: come through the doors directly in front of the spot and you will be on the same level as the pool. Please ensure you are not occupying the free spot for more than 15 minutes as this will compromise our permission from the hotel to use this spot and may get a ticket.
    e) After escorting your child to the pool deck door, please leave so that your child and their classmates can get the most out of the lesson. In accordance with hotel policy, the hotel prefers that no parents stay on the pool deck or in the change room. Furthermore, in order to offer the highest quality lessons and to ensure that children aren't distracted during their lessons, Swim Clo asks that parents understand that we do not allow parents on the pool deck. You will be invited to view our classes during the open house (dates to be announced) which will be during the last 20 minutes of your regular scheduled lesson.
    f)  As a safety precaution please note before and after your lesson your child's safety is your responsibility, please keep your children within arm's reach as the pool is a dangerous place for unsupervised children. Outside of your lesson time our coaches do not assume responsibility for your child as they may not be in the pool area or may be preoccupied with other classes.
    g) Notification of cancellations and important information pertaining to your lessons is via text message, please reply to this email if you wish to opt out of text message notification.
    Click here if you have any questions.